Returns & Exchanges

At ARCINA ORI, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all full-priced items in original condition. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.